Working in quality at Michelin
My role at Michelin is to proactively identify demand-to-cash risks (the process between the initial request from customers and their final invoice) and initiate corrective and preventative action plans. For this, I take part in internal and external group audits.
I enjoy this cross-disciplinary work, as well as interacting with people from different cultures who work in the various departments. This gives me an overall view of the sales and marketing activities and I'm kept up-to-speed with all new projects. I really pleased to be an integral part of a dynamic department, with highly-qualified colleagues, from whom I always find any support I need.
Last year was very successful for me, as we reached the target that has been set for us. It was an extremely ambitious target - among the highest in Europe. Quality is always everyone's responsibility!