Nos employés témoignent

I work as a Service Delivery Provisioning Manager supporting Supply Chain.  I am the go-to person to remove road blocks and obstacles and make sure we can service our customers whether it be with forecasts to the plants, orders to go out from the Distribution Centers, orders to end users via our portal, credit card processing, etc.  There are a lot of moving parts with tons of applications on a lot of servers in multiple countries and time zones that are all in play being serviced by multiple providers.  It is a lot of responsibility and a lot of work, but I truly work for the best team in the best company and wouldn’t want it any other way.  People are always asking me what I like best about working at Michelin and my honest answer is always the people and the atmosphere.  Pair that combination with a great benefits package and opportunities to explore other métiers and you can’t find a better place to be.

I have spent the past six years in the tire performance research and development group specializing first in tire noise and comfort. Over the last year, I have transitioned to focusing on tire handling.  I have been called on as a key expert to help improve tire performance for noise, comfort, and handling for many vehicle manufacturers’ new vehicle development programs. I am currently working on developing new simulation capabilities for the handling performance with the goal of using simulated data to design better tires more quickly and reduce manufacturing costs during development. 

One of my most interesting projects was to design and implement a new tool for analyzing tire tread patterns to reduce the variation in the acoustic content, and it is currently being used worldwide within Michelin.  During the development of this tool, I had the opportunity to analyze historical data, instrument vehicles with microphones to take my own new data, plan tire builds to help validate the simulations, program the prototype tool and design the user interface.  This new tool was used in the development of a new tire line and helped to significantly reduce the acoustic level.   

My job is to administrate and deploy FYT, which stands for Flow and Traceability I work with several departments to deploy a new system that digitizes every record of everything we do, which means that at the end of the day we know things like: what went into every tire, how often we’re changing over to another product, what our inventory is, and so much more.  

Thanks to this, operators no longer have to write everything down, our plant was able to condense several different systems to this standard one, and all this information has enabled managers to make better decisions. And this is only the beginning! The next step is to extend the system to the truckers that move products around the plant. When they scan every drop off and pickup, not only will we know where the inventory is, but it also automatically asks the trucker to bring more when a machine is low on inventory. 

I am responsible for managing the evolution of the distribution network for Michelin North America. I lead network projects from design to implementation with the objective of providing expected service level to the customer while optimizing logistics costs.